DAF unveils digital call center to train interested persons

The Diaspora African Forum(DAF), has officially opened its center to train interested persons in Information Communications Technology(ICT).

The short but significant ceremony saw dignitaries from both home and abroad lend their support in providing a unique platform for the youth coupled with the needed expertise and enabling the environment to thrive through 

 information technology.

In an interview with the media at the sidelines of the event, the Minister for Communications and Digitalisation, Honourable Ursula Owusu-Ekufful averred that given the needed expertise and the right environment, coupled with opportunities, Ghanaian youth would do greater things.

According to her, even amid few opportunities available to them, some youths are doing tremendously well in the field of robotics.

The Minister was hopeful that the next few years will see some promising youths compete and even match their peers around the globe.

"...we see the exploits of girls of the Manfi Senior High are doing well with regards to robotic just like Presec, which recently won an International award", she disclosed.

The legislator and Minister said adding, "If we encourage them and once we provide them with whatever it will take to live a decent livelihood, they will do well".

The initiative is meant to advance the African Union's plan to empower women and youth in various African communities through the Diaspora African Forum Youth Empowerment Training's call center. The dream, driven by the able leadership of the Executive Director, Mr. Kevin Williams, doubling as Counselor, and the Deputy Director, Mr. Mahar Cooke it is the hope that the collaboration with DAF would achieve its intended purpose.

The collaboration will also seek to foster development in the field of ICT. Under the auspices of the Head of Mission of the Diaspora African Forum, Her Excellency Ambassador Dr. Erieka Bennett, a positive and motivational speaker, and celebrated author, the initiative promises to impact lives.

A statement by the Municipal Chief Executive of La Dade Kotopon, Rev. Solomon Kotey Nikoi demonstrated his optimism about mutually beneficial partnership forged with DAF to ensure that the center becomes functional and empower the youth economically through skills training and development utilizing technology to prepare them for the job market.

According to him, working in the call center accounts for an estimated 0.4 trillion US dollars in market value, a value more than the annual GDP of every country below the top 20 in GDP. He said the size of the global call center is huge with fast paced development and growth to meet new business expectations.

He believes that the collaboration will go a long way to improve the youth's sustained access to equal learning, employability, and employment opportunities. Rev Nikoi intimated that the global call industry in Ghana holds prospects and potential to attract a lot of foreign direct investment. "It is therefore in the light of this I consider it timeous and critical as we strive as a nation to diversify our economy to attract foreign direct investment while at the same time open up opportunities for our teeming youth from both the formal and informal sectors", he added.