MTN MoMo Transaction Now Hits 250,000 after Implementation Of MoMo ID System

The company has so far blocked more than 7,000 agents from transacting business MoMo.

MTN MoMo Transaction Now Hits 250,000 after Implementation Of MoMo ID System
MTN Momo agent

Data released from the MTN to Soireenews.com indicates that a total of 250,000 Mobile Money (MoMo) agents made transactions since the new arrangement to request valid identity (ID) cards of customers before cashing out the money from MoMo was implemented by the leadership of the company.

The Chief Executive Officer (CEO) of MTN Mobile Money Limited, Mr Eli Hini, disclosed this in an interview with Soireenews to update this online news portal on MoMo ID implementation.

According to him, since the implementation of the new system, the company has so far blocked more than 7,000 agents from transacting business MoMo.

This decision, according to him, was because the agents woefully failed to comply with the new arrangement.

He mentioned that the number blocked represents about three per cent of agents across the country who have been transacting business since last Friday, April 2021 when the new arrangement to ensure security on MTN MoMo went live.

He said although the three per cent, which translated into about 17,000 agents, were found not complying with the new arrangement, the number was a fraction of the overwhelming others who complied.

“This tells us that agents have generally welcomed the use of ID cards for MoMo transactions and are complying,” he said. Mr Hini said MTN would continue to educate agents so that they would help in making the new arrangement successful.

The CEO of MTN Mobile Money Ltd said those sanctioned would have access to their wallets from last Tuesday to today (Thursday, April 15) to withdraw any balances on the wallets, to which they were entitled. After that, they would be blocked again and engaged on the need to apply the new arrangement, Mr Hini said, explaining that within a month, those who were willing would be reactivated.

The telecom giant has set up a backend system where it verifies the ID number before allowing the transaction to go through.

However, the vendor often cannot tell whether the holder of the wallet and the ID is the same person.

He thanked the media for the support in ensuring the implementation of the system and urged them to continue the good work.

Freeman Koryekpor Awlesu Greater Accra Regional Correspondent