According to the Ghana Water Company Limited, they are experiencing some challenges with water supply in Accra and most parts of the country due to the onset of the dry season, and that “the situation has led to intermittent water supply in most cities and towns in the country.”
As a result, the GWCL asserted that the consumers are experiencing the erratic flow of water in some parts of the country, especially the Greater Accra, Ashanti, Central, Western, and the Northern Regions.
Following this development, the management of the Ghana Water Company Limited assured the consuming public, that it is on top of the situation and everything possible is being done to ameliorate the situation.
The management wishes to bring to the attention of all to be part of the solution, hence, consumers are advised to strictly adhere to the following conservation measures, Cease indiscriminate watering of lawns with treated water, Moderate the use of treated water for car washing by resorting to the use of buckets, instead of hosing, shut all taps when not in use, Repair all leakages in your homes, like overflowing reservoirs and dripping taps, valves, etc. (the little drops also swell your water bills.).
The statement urged the customers to report all burst pipes and leakages immediately to the nearest GWCL district offices, Customer Service centers, and Fault Offices.
"You can also send google GPS locations, pictures, and videos of the burst on the GWCL WhatsApp lines 0555123393, 0555155524, (WhatsApp information only and not calls).
"The general public can call GWCL on these numbers; 0207385089, 0207385090. The toll-free line is 0800 40 000 for Vodafone cell and landlines only and 0302 218240 for all other networks," the statement advised.
The statement urged the general public to report all persons engaged in illegal connections, by-passes, and all malpractices against GWCL.
The statement noted that the GWCL has currently resorted to water demand management to ensure equitable distribution of the little water currently being produced at the various treatment plants.
The statement stressed that all the District Offices have been requested to announce to customers on days when water will be flowing so customers can store some water.
During dry seasons, the statement asserted that consumers resort to the use of treated water for keeping lawns green, for commercial washing of vehicles, etc.
"Currently the dry season is on and consumers with greater dependence on rainwater have also compounded the problem by taking to treated water use," it said.
According to the statement, these practices ease the pressures in the pipelines thereby causing low pressures and no flow in some areas, especially the hilly areas.
"Management of GWCL is very much concerned about the impact of the dry season on the raw water sources, which has been compounded by activities of illegal alluvial mining, popularly known as galamsey and wish to assure the general public that, the company, together with the Ministry of Sanitation and Water Resources, are working assiduously to improve on-water delivery in the country," the statement noted.
Mr. Stanley Martey Head, PR & Communications of GWCL