Family 'upset' with BBC response to presenter photo claims

 The BBC said it first became aware of a complaint in May and then of "new allegations" on Thursday.

But the family alleged "no one from the BBC rang them for a proper interview after the initial complaint".

The unnamed presenter has been suspended.

The BBC said it was working as quickly as possible to establish the facts. The corporation is also meeting the Metropolitan Police later to discuss the matter.

Claims the presenter began paying the young person over a three-year period, starting when they were 17, were first reported in the Sun on Friday.

Concerns have been raised about the BBC's complaints process - primarily, what steps were taken to question the unnamed presenter and to investigate further.

Justice Secretary Alex Chalk called on the BBC to "get their house in order" and investigate the allegations promptly to avoid innocent people's reputations being damaged.

Speaking to BBC Breakfast, he said: "Time is of the essence because it is not fair on the victims, it's not fair on people who could be implicated, and it's not fair on the BBC, which does an important job."

He added that the BBC must look at the "chronology" of allegations and establish "who knew what and when".

Home Secretary Suella Braverman said "prompt action" was "absolutely vital" and a BBC investigation into the claims should be allowed to "play out before we jump to any conclusion".

"These are obviously very serious allegations," she told ITV's Good Morning Britain.

"If the police are going to carry out an investigation, this is something that should be allowed to happen. These are very serious allegations, we need to treat them with due caution and seriousness."

'Distressing weekend'

A number of BBC presenters have distanced themselves from the allegations on social media over the last few days.

On BBC Radio 5 Live, Nicky Campbell opened his programme on Monday saying: "Thoughts with the alleged victim and family."

He added: "It was a distressing weekend, I can't deny it, for me and others falsely named.

"Today I'm having further conversations with the police in terms of malicious communication and with lawyers in terms of defamation."

On his Channel 5 show, Jeremy Vine said: "Over the weekend, a number of names were thrown in… I was shocked that my name was put into it."

He stressed that he was "completely innocent of any of this", which he saw online before going to a concert at the weekend.

"By the time I got to Bruce Springsteen on a Saturday I just thought, this is what social media does. It's just basically a massive fountain of sewage, and someone needs to put a cap on it."

'Establish the facts'

In a statement on Sunday announcing a staff member had been suspended, the BBC said it was working as fast as possible "to establish the facts in order to properly inform appropriate next steps".

"The BBC first became aware of a complaint in May," it said. "New allegations were put to us on Thursday of a different nature and in addition to our own enquiries we have also been in touch with external authorities, in line with our protocols."

It added that the corporation expected to be in a position to provide a further update on the process in the coming days.

In a new story published by the Sun on Sunday evening, the paper said the family were upset with the wording of the BBC's Sunday statement.

It also claimed the BBC presenter made what it calls two "panicked calls" to the young person - who is now 20 - after the Sun's report came out.

The presenter allegedly asked the young person "what have you done?" and asked them to ring their mother to get her to "stop the investigation", the paper said.

BBC News has not been able to independently verify these claims.

BBC's culture editor Katie Razzall said the corporation's first statement appears to suggest its initial investigation may have been hampered by a lack of response from the family.

In the statement, released on Friday, the BBC said it did "actively" attempt to speak to "those who have contacted" them "to seek further detail and understanding of the situation".

"If we get no reply to our attempts or receive no further contact that can limit our ability to progress things but it does not mean our enquiries stop.

"If, at any point, new information comes to light or is provided - including via newspapers - this will be acted upon appropriately, in line with internal processes," added the BBC.

The timeline so far

Friday 19 May: The young person's family complain to the BBC about one of its presenter's behaviour, according to The Sun

Thursday 6 July: Allegations "of a different nature" are put to the BBC, according to director general Tim Davie

Friday 7 July: The Sun publishes claims that a BBC presenter paid a teenager for sexually explicit photos

Saturday 8 July: The Sun on Sunday publishes more details of the presenter's alleged actions

Sunday 9 July: The BBC confirms a presenter has been suspended and that the corporation is in touch with police

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Sir Craig Oliver, former senior editor at BBC News and No 10 director of politics and communication, suggested the BBC may need to adapt how it deals with serious allegations such as these in the age of social media, rather than its usual method of moving with "an abundance of caution".

"The key question that will come out of all of this, when there is an investigation into it, is why when the BBC heard new allegations on Thursday - which they say were of a more serious nature - they did not suspend the presenter then and waited until Sunday in order to do it," he told BBC Radio 4's Today programme.

The family told the Sun they initially became frustrated in May, when the presenter remained on air despite them making the BBC aware of their concerns. They then decided to approach the paper.

The mother of the young person told the Sun her child had used the money from the alleged payments to fund a crack cocaine habit.

On Saturday, she warned that if the alleged payments continued, her child would "wind up dead", the Sun reported.

The paper said she also claimed that an image of the presenter in underwear had been taken as part of a video call with her child.

In a statement on Sunday evening, the Met Police said the force had been contacted by the BBC, but "no formal referral or allegation has been made".

More information is needed before the police can determine what "further action should follow", said a spokesperson for the Met.

'Great pressure'

BBC media editor Katie Razzall told 5 Live that BBC director general Tim Davie, who is expected to appear before the media on Tuesday for the publication of the BBC annual report, was under "great pressure".

"He is facing a very grave situation," she said.

"It is reputationally very difficult, it is coming very soon after previous crises around Gary Lineker and his tweets about the government's asylum seekers policy, and also the departure of the BBC chairman Richard Sharp.

"The BBC is a public service broadcaster, it depends on trust, and anything that adds to the suggestion that trust is being eroded is a problem."

In an email to BBC staff on Sunday, Mr Davie said such allegations were taken "incredibly seriously" and the corporation was working rapidly on ascertaining the facts and "to ensure that these matters are handled fairly and with care".

He also condemned "unsubstantiated rumours" being made online about some presenters working at the BBC.

How does BBC News cover stories about the BBC?

With stories like this one, BBC News journalists treat the BBC in the same way as any other organisation the news service reports on.

And like with any other organisation, BBC News has to ask BBC management or BBC services for responses and contact the BBC press office for official statements.

Occasionally BBC journalists approach senior managers for unplanned interviews - known as "doorsteps" in the news business.

They sometimes also get offered interviews with management - like this one with Mr Davie over the Gary Lineker row.

And when this happens, they know they'll be scrutinised within and outside the BBC over how well they hold their boss to account.

Source: BBC