MTN Ghana Denies Audio Recording And Assures Customers That It Never Intends To Shut Down Momo Service

The audio circulated on whatsapp platforms and has threatened hundreds on the MoMo Service

MTN Ghana Denies Audio Recording And Assures Customers That It Never Intends To Shut Down Momo Service
MTN vendors registering mobile money service

An audio recording has been circulating on social media claiming that MTN Ghana has shut its Mobile Money (MoMo) service due to the xenophobic attacks in South Africa.

The recording therefore advised MoMo subscribers to withdraw their cash in order to prevent any financial inconveniences when one needs to cash out money for daily transactions.

MTN has denied the claim and has assured it customers that it has never intended to shut its Mobile Money Services in a statement released by the company on Monday.

“MTN Ghana has no intention whatsoever to shutdown its services and as a matter of fact is incapable of doing so as per its regulatory and contractual agreements,” the statement said.

The management of the Telecommunication giants has revealed that customers monies are safe therefore users must avoid any unreliable information that could affect their dealings with MTN.
“Customers’ funds are safely lodged with our 18 partner banks in Ghana. MTN MoMo has operated in Ghana for the past 10 years and the track record of its growth and commitment to the Ghanaian market is evident”.